As a general rule we get things right, however we recognise that sometimes things do go wrong. If this is the case what we do promise is we will do everything we can to put it right as soon as practicable and as a client of an ICAEW registered firm you automatically have access to their impartial ombudsman service if we can resolve matters.
As Chartered Accountants, regulated by the Institute of Chartered Accountants in England and Wales (ICAEW) all our clients are required to complete both engagement papers and other relevant paperwork before PWH can offer any advice.
Under HMRC and ICAEW governance we must have signed paperwork before we submit documents electronically to either Companies House or HMRC. PWH will require full settlement of fees before any such submissions take place, unless an alternative arrangement has been made.
PWH accept no liability for losses suffered as a result of our terms and conditions not been followed.
PWH are registered to carry on audit work in the UK by the ICAEW. Details about our audit registration can be viewed at www.auditregister.org for the UK under reference number C003689013.